Proactive and insightful casino integrity and fraud detection with Hex Sentinel
The quicksilver minds behind casino fraud and abuse never rest. While the scams are ancient, technology and the proliferation of organized rings make identifying suspicious actors challenging.
Hex Sentinel starts with an understanding of typical player behaviors and biases. Hex Sentinel can then identify unusual play behaviors and relate those behaviors to known scams and abuse. And as nefarious behaviors evolve so does Hex’s understanding even identifying hereto unknown scams.
Underpinning Hex Sentinel is the world’s most extensive library of casino scams and advantage play which is constantly being enhanced by the Differential Labs analytical team
| Hand | Wager | Game | Bet | Outcome | WinLoss | Cmltve TO | Cmltv Win | Win rate % |
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Technical bona fides Hex Sentinel relates the players behaviors back to known scams, like advantage play, collusion, and first-card advantage. As fraud events are rare, Hex Sentinel uses proprietary analytical IP developed by Differential Labs, which extracts more extensive patterns from player’s behavior.
Experience matters Much like a surveillance supervisor’s experience evolves overtime, Hex Sentinel continuously learns and recalls distant events and abstractly links obscure incidents.
Joining the dots On a crowded floor, linking individuals into rings or teams is notoriously fraught. Transactions overlap, behaviors converge, and coincidences abound. Hex Sentinel traces these connections, identifying linked betting patterns and coordinated activity that might otherwise remain obscured.
Scope On tables fraud detection is supercharged by smart table data, especially RFID based chip data. Hex Sentinel natively understands with session data collected on slot machines identifying risks like the Russian Advantage Play scam or persistent play advantage scams. Likewise, Hex Sentinels works natively with online table data.
Marketing promotions Most properties reinvest between 15% to 30% of rated revenues in player reinvestment, but much of the reinvestment is risky. Scams range from employee point theft to promo abuse and ill-designed contests. Hex Sentinel can reason between typical engagement with promotions from abusive or fraudulent usage.