About Hex: Personas are the experts, while Ensembles are the teams

The building block of the Hex Platform are LLM agents trained for specific casino roles. We call these specialized LLM agents Personas. To date, we have developed five Personas. Each Persona has a different perspective rooted in the objectives of the role and that Persona’s ‘experience’. The current five personas are:

Casino Marketing leader

Host/Player development executive

Finance Director

Surveillance Supervisor

Responsible gaming and compliance officers

See more about the Hex Personas here.

Diagram showing a process for generating recommendations using a Hex Ensemble. Inputs are processed by Hex agents called Personas, which are LLM agents trained for specific jobs like marketing or fraud detection. These agents collaborate within the Hex Ensemble to give advice and feedback, leading to recommendations that may need no approvals or special approvals, and are directed to patrons or leadership.

Like how casinos assemble teams with diverse skills to achieve specific tasks, Hex assembles different Personas for specific use cases. For instance, crafting a personalized offer involves a wide team where the Marketing Leader provides advice to the Host, who represents the player’s preferences and crafts the offer. The offer crafted by the host needs to comply with the property’s guidelines, requiring approval from the Finance Director and Responsible Gaming Exec.

We call a team of Personas organized to achieve a specific task an Ensemble, which is Hex’s application layer. The potential Ensembles are endless; explore the Ensembles we have created or are developing here.